The Introduction to Human Factors in Healthcare course focuses on the use of human factors methods to identify and mitigate system problems that cause human errors and patient safety hazards in health care.
By participating in the course, you will develop skills and awareness in human factors and their contribution to systems where errors can proliferate and learn techniques in how to mitigate human factors and build more reliable processes. Basic principles and a variety of human factors tools will be discussed and demonstrated through hands-on exercises and examples.
As health care delivery processes and technologies become increasingly complex, human factors engineering can be a powerful approach for proactively reducing harm. These methods can be applied to a range of patient safety improvement efforts, such as identifying design flaws in medical devices, enhancing caregiver-technology interaction, evaluating health information technology solutions, designing less error-prone processes of care, and improving the quality of root-cause analyses.
Learning Objectives
- defining human factors
- examples of human factors in health care
- link human factors with undertaking investigations
- situational awareness
- strategies for diagnostic error and cognitive bias
- useful human factors resources
Who should attend
Health care professionals including:- Executives
- frontline clinical staff
- patient safety specialists
- quality improvement professionals
- departmental or unit team managers
- senior managers
