ACHS achieves outstanding outcome in ISQua EEA Organisational Accreditation

The Australian Council on Healthcare Standards (ACHS) is proud to announce that it has once again been awarded ISQua External Evaluation Association (ISQua EEA) Organisational Accreditation, a globally recognised endorsement of excellence in healthcare standards, governance and continuous improvement.

This four‑year accreditation reflects ACHS’s unwavering commitment to maintaining the highest quality processes, supporting its Members, and strengthening healthcare outcomes across Australia.

The ISQua EEA accreditation framework rigorously evaluates organisations responsible for external evaluation and accreditation, ensuring they demonstrate credibility, capability and a strong commitment to best practice. ACHS’s outstanding outcome in this assessment highlights the organisation’s dedicated work in quality improvement, its robust governance structures, and its excellence in supporting the healthcare sector. ISQua EEA formally endorsed ACHS as a high performing organisation, and considered the following strengths exceptional:

Exceptional Leadership and Governance

One of the most notable strengths recognised during the evaluation was ACHS’s strong leadership, supported by active engagement from its Board. The visible participation of Board members across key committees reinforces the organisation’s strategic direction, accountability and long-term vision. This high level of involvement helps ensure that decisions are well informed, values-driven and aligned with the evolving needs of the healthcare sector.

Inclusive and Effective Strategic Planning

ACHS’s strategic planning process was also highlighted as an area of exceptional performance. The process is distinguished by its inclusion of multiple stakeholders, ensuring that diverse perspectives—from Board, Council, staff, assessors and a range of stakeholder organisations —inform the organisation’s priorities. This collaborative approach helps ACHS respond to emerging challenges, innovate effectively, and continuously enhance its services and support offerings.

Commitment to Staff Wellbeing and Flexibility

The accreditation review further commended ACHS for its flexible work environment and ongoing commitment to staff wellbeing. ACHS fosters a positive and supportive workplace where staff are empowered to achieve work‑life balance, contribute meaningfully, and feel valued for their expertise. This culture of care not only benefits employees but also strengthens the organisation’s ability to deliver trusted, high‑quality support to members.

A Continued Commitment to Quality

As with all assessments this process has given us areas of focus and reinforces the importance of external quality assessment. Reattaining ISQua EEA Organisational Accreditation is an important milestone in ACHS’s longstanding commitment to excellence. It reflects the organisation’s dedication to continuous improvement and its unwavering mission to support safer, higher‑quality healthcare. ACHS extends its sincere thanks to its team, Board, assessors and Members for their contributions to this achievement—and looks forward to continuing to inspire excellence for healthcare quality in Australia and beyond.