Building Effective Clinical Engagement to Drive Change
Insights from our exclusive Masterclass with Dr Sarah Dalton.
A record 1000 Members registered for our latest Member-exclusive Masterclass featuring Improvement Academy Director Associate Professor Bernie Harrison, and guest speaker, Dr Sarah Dalton, an experienced medical leader and paediatric emergency physician. With over 25 years of clinical and managerial experience, Dr Dalton is an executive coach and facilitator who works primarily with healthcare leaders.
Titled, ‘Maximise your success in engaging all clinicians for quality and safety initiatives,’ Dr Dalton explores common frameworks for understanding clinical engagement, offering insights into how these models can be applied to drive effective outcomes.
Clinical engagement is essential for meaningful improvements in healthcare quality and safety, yet too often it comes with challenges. While there is no one-size fits all approach for building clinical engagement, as Dr Dalton puts it, healthcare professionals share an ‘intrinsic and innate ability and desire’, that they ‘want to do a good job and continually improve patient care’. Effective leaders recognise these core motivators, understanding that they are key components of building and sustaining clinical engagement.
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Consider the intrinsic motivators that inspire people to do their best work. When we recognise these motivators, our role as leaders—especially in quality improvement—is to design systems that enable individuals to tap into their full potential.
- Dr Sarah Dalton
Dr Dalton encourages fostering autonomy for staff, noting that when staff feel empowered to think and lead, they are more likely to contribute meaningfully to improvement initiatives. Problem solving benefits when leaders seek input from the team and involve diverse perspectives, including those working on the front-line.
Asking people to solve their own problems means that you'll probably get a better answer.
- Dr Sarah Dalton
We thank Dr Dalton for her time and sharing insights on this important topic. You can access more Masterclasses like these on our e-Learning Platform. Simply register to access these insightful discussions.
Join our next Member Masterclass
Our Improvement Academy Director, Associate Professor Bernie Harrison, will be in conversation with Mr Dimitry Tran on the topic of ‘Lessons from deploying clinical AI at scale’. Click to register here
