Primary and Community Health Accreditation: Enable Consumers to Feel Confident Accessing Your Services

ACHS is here to support Primary and Community Health services with their accreditation needs.

Primary and Community Health encompasses a broad range of health services accessed by a significant proportion of the population in Australia. Standards of care in a Primary and Community Health setting are essential for ensuring safe and high-quality care and enables individuals to be confident in the services that they access. The Australian Commission on Safety and Quality in Healthcare (the Commission) have developed these Standards for healthcare services directly involved in patient care in the Primary and Community setting.  

About the NSQPCH Standards  

ACHS is approved by the Commission to assess healthcare organisations against the National Safety and Quality Primary and Community Healthcare (NSQPCH) Standards. Launched in October 2021, the NSQPCH Standards were developed through extensive consultation with consumers, healthcare providers and services, professional and peak bodies, and Primary Health Networks.   

Learn more about the Standards here.    

Benefits of Primary and Community Health Accreditation   

• Fosters a culture of quality and safety within healthcare services.  

• Instils confidence in consumers, assuring them they are receiving care from a reliable and trusted provider.  

• Encourages partnering with consumers, leading to improved healthcare delivery and better patient outcomes.  
   

Accreditation Process and Duration    
The ACHS PCH Standards Accreditation Program is a three-year program that consists of one assessment which is completed in two stages: Desktop Review & Verification Visit.  

Assessment Outcome  
Three years accreditation is awarded if all applicable actions are rated met or met with recommendation. Working towards accreditation is awarded if more than half the applicable actions (but not all applicable actions) are rated met or met with recommendation.     

Why Choose ACHS?  

• Demonstrated Expertise in Accreditation: ACHS brings unparalleled experience in healthcare accreditation. Currently, more than 1,600 healthcare organisations trust ACHS for assessment and quality improvement programs.  

• Expert help and support: We offer unlimited customer service and advice at every stage of the assessment process, including in the pre-assessment and self-assessment phases.   

• Education and Training: Becoming a Member with ACHS comes with genuine value-added benefits. This includes a library of tools and Members only resources, discounts on our Improvement Academy training courses, and free access to our Member-exclusive educational events and Masterclasses with world-renowned healthcare experts.    

• Benchmarking with Metrik: Free subscription to our Clinical Indicator Program (CIP), the world’s largest dedicated clinical indicator data collection and reporting service.  

Next Steps  

Take the next step in enhancing the care you provide:  

• Download the brochure for detailed information about the Standards.  

• Make an enquiry to learn how ACHS can support your accreditation journey.  

Contact us today by filling out the enquiry form or calling us at 02 9281 9955. Let ACHS help you embed safety and quality into your primary and community healthcare services.